399bet register Terms and Conditions

These terms and conditions ("Terms") apply to the use of the 399bet register platform and all its services. These Terms form a legally binding agreement that applies to all casino games, sports betting, live dealer games and other entertainment services provided through the platform.

399bet register operates an online gaming platform for players in Bangladesh. By accessing the platform, registering, or using any service, the user is considered to have fully accepted all the following terms.

1.1 Definitions

• "Platform" — The 399bet register website, mobile application and all associated digital services.
• "User" or "Member" — A person who has created a registered account on the platform.
• "Gaming Account" — A member's personal account on the platform, where their balance, betting history and personal information are stored.
• "Bonus Funds" — Bonus money granted by 399bet register, which cannot be withdrawn until specific wagering requirements are met.
• "Real Money" — Funds deposited by the member themselves.

1.2 Scope of Application

These Terms apply to platform access from all devices (desktop, laptop, smartphone, tablet). Separate terms may apply to specific promotions or bonuses, but those will always remain subject to these main Terms.

A personal account must be created to use services on 399bet register. All information provided at the time of registration must be accurate, complete and up to date.

2.1 Registration Requirements

• Each individual may create only one account. Creating multiple accounts is strictly prohibited.
• The name, address, date of birth and mobile number provided at registration may need to be supported by documents for verification.
• A mobile number or email address may be registered with only one account.
• If multiple members of the same household use the platform from the same device or network, 399bet register must be notified.

2.2 Account Security

Keeping your account password and login details confidential is entirely your responsibility. Sharing your password with any third party is prohibited. If you suspect any unauthorised access to your account, notify the 399bet register support team immediately.

2.3 Identity Verification (KYC)

Before processing a withdrawal, 399bet register may request identity verification documents. These may include copies of a national identity card, passport or other government-issued identification. Withdrawals may be temporarily held until verification is complete.

To use any service of 399bet register, a user must meet the following eligibility requirements:

• The user must be at least 21 years of age at the date of registration.
• The user must be of sound mind and capable of making their own decisions.
• The user must confirm they are not banned from online gaming by any court order.
• 399bet register employees and their close relatives may be excluded from certain promotions and bonuses.

399bet register may request supporting documents at any time to verify age. If an account is created by providing a false age, that account will be closed immediately and all deposited funds may be forfeited.

399bet register supports transactions via popular mobile banking and bank transfer methods in Bangladesh. All transactions are conducted in Bangladeshi Taka (৳).

4.1 Deposits

• Minimum deposit amount: ৳100.
• Accepted methods: bKash, Nagad, Rocket, Upay and bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank and other major banks).
• Deposits must be made only from a payment method registered in the member's own name.
• Deposits via third parties are not accepted and such transactions will be cancelled.

4.2 Withdrawals

• Minimum withdrawal amount: ৳1,000.
• Accepted methods: bKash, Nagad, Rocket, Upay and bank transfer.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals must be made using the same method that was used for the deposit.
• Large withdrawals may be delayed until identity verification is complete.

399bet register offers various promotional offers. Each bonus has its own terms, which must be followed.

5.1 Welcome Bonus

New members can receive a 150% bonus on their first deposit, up to a maximum of ৳20,000. Example: depositing ৳1,000 adds ৳1,500 in bonus funds, giving a total balance of ৳2,500. To withdraw this bonus, a wagering requirement must be met: the bonus amount must be wagered 25 times. That means for a ৳1,500 bonus, a total of ৳1,500 × 25 = ৳37,500 must be wagered.

5.2 General Bonus Rules

• Bonus funds cannot be withdrawn directly — they become withdrawable only after the required wagering is completed.
• If multiple bonuses are active at the same time, they will be calculated separately.
• Bonuses are valid for a set period — once the period expires, the bonus is automatically cancelled.
• If bonus abuse is suspected, 399bet register reserves the right to cancel the bonus and investigate the account.
• Only one person, household or shared device may benefit from a bonus offer once.

5.3 VIP Cashback

Under the VIP programme, members receive cashback on their weekly net losses. For example — a Gold level member with a net loss of ৳20,000 in one week will receive ৳20,000 × 0.7% = ৳140 in cashback.

All betting activity on 399bet register is conducted according to specific rules. The final decision on accepting or cancelling a bet rests with the platform.

6.1 Bet Confirmation

• Once confirmed, a bet cannot be changed or cancelled unless special permission is granted by the platform.
• If a bet is disrupted due to a technical error, 399bet register reserves the right to cancel the bet in question.
• Bets arising from incorrect odds or technical errors may be declared void.

6.2 Live Betting

Odds change rapidly during live match betting. The odds at the moment a bet is confirmed are considered final. If there is a delay in accepting a bet for any reason, the bet may be cancelled if it was placed after an event that could have affected the outcome of the match.

6.3 Result Determination

Sports betting results will be determined according to internationally recognised sources (official scorecards, federation announcements). In the event of any dispute, the decision of 399bet register is final.

Participating in any of the following activities may result in immediate account closure and forfeiture of all funds:

• Operating multiple accounts under the same person's name.
• Organised or manipulative betting with the purpose of gaining bonus benefits.
• Attempting to hack, crack or make unauthorised changes to the platform's software.
• Using automated betting software or bots.
• Money laundering or use of illegal funds.
• Registering under a false identity or committing fraud during the verification process.
• Harassing or misconduct towards other members of the platform.
• Selling or transferring an account to a third party.

8.1 Rights of 399bet register

399bet register reserves the right to investigate, temporarily suspend or permanently close any account if:

• Evidence of a breach of the terms and conditions is found.
• Fraud or dishonest activity is suspected.
• Information provided is found to be false or misleading.
• A court order or instruction from a law enforcement authority is received.

8.2 Voluntary Account Closure

A member may also request account closure at any time. In this case, remaining real funds will be returned, provided withdrawal conditions are met. Requests for a voluntary break from gambling for responsible gambling reasons are also accepted.

8.3 Return of Funds

Upon account closure, real deposited funds will be returned, but bonus funds will be cancelled if wagering requirements have not been met. For accounts closed due to a breach of the terms, the return of funds will be subject to a separate review.

How your personal information is collected, stored and used is explained in detail in the 399bet register Privacy Policy. By accepting these terms, you are also accepting that policy.

9.1 Purpose of Data Use

• Account management and identity verification.
• Processing financial transactions.
• Fraud prevention and security assurance.
• Informing members of relevant offers and updates (based on consent).

9.2 Cookies and Tracking

The platform uses cookies to provide a better experience and maintain security. Cookies can be managed by changing browser settings, though some services may become limited as a result.

9.3 Data Sharing

399bet register does not sell personal information to any third party. However, limited information may be shared with partners for legal obligations, fraud investigations, or payment processing needs.

399bet register takes responsible gaming very seriously. We believe gaming is a form of entertainment — not a source of income. Read the complete responsible gaming guidelines to keep yourself protected.

10.1 Voluntary Limit Setting

Members can set the following limits to protect themselves:

• Daily, weekly, or monthly deposit limits.
• Time limit for a single session.
• Voluntary self-exclusion — temporarily closing the account for a set period.

10.2 Support

If you notice signs of a gambling problem, contact 399bet register's 24/7 support team in Bengali. We can refer you to professional support organizations. If gaming is harming your family life or finances, seek help immediately.

11.1 Service Availability

399bet register strives to ensure maximum uptime, but the service may be temporarily unavailable due to technical maintenance, server issues, or other reasons. 399bet register is not financially liable for any such disruptions.

11.2 Internet Connection

If the internet connection is lost or the device shuts down during a betting or gaming session, the results of any bet or game already in progress will be recorded properly. 399bet register is not responsible for any loss caused by connection issues.

11.3 Third-Party Services

399bet register is not directly liable for any disruption or error in payment gateways, game providers, or other third-party services, but will make every effort to protect the member's interests.

11.4 Dispute Resolution

Any dispute or complaint must first be raised with 399bet register's customer service team for resolution. Contact us via live chat or email. If unresolved, it will be settled through mutual discussion.

To learn more about us, visit our About Us page, which contains information about the platform's services and values.

399bet register reserves the right to change these terms and conditions at any time. Notice of changes will be published on the platform, and for significant changes, registered email or mobile notification will be sent.

12.1 Effect of Changes

Updated terms and conditions will take effect from the date of publication. Continued use of the platform after the changes will be considered acceptance of the new terms. If you do not agree to the new terms, you will be given the option to close your account.

12.2 Severability

If any part of these terms and conditions is found to be legally unenforceable, the remaining parts will remain fully in effect.

12.3 Entire Agreement

These terms and conditions, the privacy policy, and any applicable bonus terms together form the entire agreement between the member and 399bet register. Any prior oral or written understandings are replaced by this agreement.